Need Help Getting Medi-Cal Coverage? 
Please Call us for assistance at 888-395-9699

Need Help Getting Medi-Cal Coverage? Please Call us for assistance at 888-395-9699

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit or call The Department of Health and Human Services at 877-696-6775

Patients‘ Bill of Rights

The Affordable Care Act offers several new protections known as the “Patients‘ Bill of Rights.” The Center for Family Health and Education fully supports these patient rights and encourages patients to ask questions if they have concern about the health treatment they’re receiving. These patient rights includes:

  • Ensuring coverage for people with pre-existing conditions
  • Ensuring the right to choose a doctor
  • Ensuring fair treatment of emergency care
  • Making sure policies can’t be canceled unfairly
  • Ending annual and lifetime limits
  • Enhancing access to preventive services
  • Ensuring the right to appeal health plan decisions
  • Ensuring health coverage for young adults
  • Protections under “grandfathered plans”


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