FAQ

What is the Center for Family Health & Education?

The Center for Family Health & Education (CFHE) is a 501(c)(3) nonprofit, Federally Qualified Health Center (FQHC), located in the northeast San Fernando Valley area of Los Angeles. CFHE provides affordable and comprehensive medical care for underserved, uninsured, and underinsured residents of the greater Panorama City area. CFHE has been providing primary health care, mental health care, dental care, and women’s and children health care, as well as transportation services for patients since 2009.

What is a Federally Qualified Health Center (FQHC)?

The FQHC designation generally allows health care organizations to provide preventive health,

dental and mental health services; hospital and specialty care services; as well as transportation services necessary for adequate patient care in underserved communities. FQHCs also qualify for enhanced reimbursement from Medicare and Medicaid*, as well as other benefits, and may provide services on a sliding pay scale.

Isn’t it unusual for health care organizations to provide such a broad variety of services under one roof?

With the FQHC designation, CFHE is able to provide a broad array of health care services in communities, like the greater Panorama City area, where the need is greatest. In an area with high incidence of diabetes, heart problems, hypertension and high cholesterol, CFHE serves more than 20,000 low-income, diverse patients and families each year with no or limited health insurance coverage.

How is the CFHE able to provide health care services to uninsured patients?

As an FQHC, CFHE is able to provide health care services for uninsured, underinsured and underserved patients in the community regardless of their ability to pay as part of the country’s health care safety net with the support of Medicare and Medicaid. CFHE also accepts a variety of Medi-Cal and Managed Care (HMO) plans; Medicare, Medi-Medi and Medicare Advantage (HMO) plans; and Independent Physicians Association (IPAs) plans.

Why are health education programs an important part of the health care delivery system?

With the growing costs of health care nationally, health education programs are designed to promote disease prevention and overall health wellness among all patients, particularly those with chronic diseases. CFHE works with community organizations to provide health education programs in the community, like smoking cessation, liver health and workshops to minimize the impacts of chronic diseases like diabetes, cancer and heart problems.